Steak-EEZ Privacy Policy

Quick Summary

We collect contact, order, payment, and device/usage details, as well as optional job application data (like resumes or references). This information is used to process orders, communicate with you, improve our services, and meet legal requirements. We may share it with trusted partners such as payment processors, delivery providers, and marketing or analytics services. You have rights to access, update, delete, or limit use of your data, with additional protections for California and EU residents.

Information We Collect

A. Information You Give Us Directly

• Name, email, phone number, delivery address, billing address.
• Payment information (processed by our payment providers — we do not store full card numbers on our servers).
• Account username & password (if you create an account).
• Job application details (resume, employment history, references) when you apply for a position.

B. Information We Collect Automatically

• Device & browser information (IP address, user agent, device identifiers).
• Usage data (pages visited, clicks, order history, search queries).
• Location data if you allow it (for delivery or store-finder features).

C. Cookies & Similar Technologies

We use cookies and similar tools to remember preferences, enable functionality (cart, login), measure site performance, and serve relevant marketing. You can manage cookies through your browser or our cookie banner.

How We Use Your Information

We use personal information to:

• Process and fulfill orders, refunds, and exchanges.
• Deliver purchases and provide customer service.
• Manage job applications and hiring processes.
• Communicate important account, order, or service information (email, SMS, push).
• Personalize content and marketing (with your consent where required).
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations and respond to lawful requests.

Legal Bases for Processing (Where Applicable)

If you are in the European Economic Area (EEA), our legal basis for processing personal data may include: your consent, performance of a contract (order processing), compliance with a legal obligation, and our legitimate business interests (security, marketing, analytics). See Section 9 for your rights under GDPR.

Sharing & Disclosure

We may share personal information with:

• Service providers who process payments, deliver orders, host our website, or provide analytics and marketing services.
• Law enforcement or courts if required by law or to protect rights and safety.
• Business transfers: in the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

We do not sell personal information for third-party direct marketing without consent. Where local law (for example certain U.S. privacy laws) requires different handling, we will disclose that in a region-specific notice.

Security & Retention

We take commercially reasonable measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption for sensitive data in transit, access controls, and regular security reviews. However, no internet transmission is 100% secure; please exercise caution. We retain personal information only as long as necessary for the purposes described (orders, legal compliance, business records).

Your Rights & Choices

Depending on your location, you may have rights to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete data.
• Delete or request restriction of processing (subject to exceptions).
• Object to certain processing (including direct marketing).
• Request portability of your data.

California residents (CCPA/CPRA):

California residents have additional rights to request disclosure of categories of personal information collected, to opt-out of sale/sharing (where applicable), and to request deletion of personal information. Submit California requests to the contact details below.

EEA / UK residents (GDPR):

You can exercise your data subject rights (access, rectification, erasure, restriction, portability, objection) by contacting us; we will verify the request and respond within applicable time frames.

Children

Our website and services are not directed at children under 16 (or a higher age where local law requires). We do not knowingly collect personal information from children without parental consent. If you believe a child has provided personal data, contact us to request deletion.

Third-Party Links & Services

Our website may contain links, widgets, or integrations with third parties (social media, map providers, online ordering platforms). These services have their own privacy policies and practices; this Policy does not apply to them. We encourage you to review their policies before sharing personal information.

International Transfers

If you are located outside the United States, please note your data may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate. We safeguard transfers using appropriate measures required by law (standard contractual clauses, etc.), where applicable.

Changes to Policy

• Updates will be posted with a new “Last Updated” date.
• Significant changes may be communicated via email or website notice.

Contact Us

For privacy requests or questions: